我们平时学一种语言最重要的就是要练习我们的口语，要把一种语言真正能运用出来才是真正地了解这种语言了。也正是因为这样，口语才会在一种语言里显得尤为难学。现在在这个世界上，英语是运用得最为广泛的语言了，那么英语口语也是很难的。对于出国的同学，他们需要面对的是雅思托福的口语，对于我们国内的商界人士来说，商务英语又是最难的。前几天就有同学在后台问了小编关于商务英语的口语应该怎么复习，接下来就让小编和大家一起来看看吧。
一、商务英语常用口语
1. Greeting message 祝福
Hope you have a good trip back. 祝旅途愉快。
How are you? 你好吗?
How is the project going on? 项目进行顺利吗?
2. Initiate a meeting 发起会议
I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben. 我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空?
I would like to hold a meeting in the afternoon about our development planning for the project A. 今天下午我建议我们就A项目的发展计划开会讨论一下。
We'd like to have the meeting on Thu Oct 30. same time. 十月三十号(周三),老时间,开会。
I want to talk to you over the phone regarding issues about report development and the XXX project. 我想跟你电话讨论下报告进展和XXX项目的情况。
3. Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议
Shall you have any problem accessing the folders, please let me knows. 如果存取文件有任何问题请和我联系。
Thank you and look forward to having your opinion on the estimation and schedule. 谢谢你,希望能听到更多你对评估和日程计划的建议。
Look forward to your feedbacks and suggestions soon. 期待您的反馈建议!
What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做?
What do you think about this? 这个你怎么想?
Feel free to give your comments. 请随意提出您的建议。
Any question, please don't hesitate to let me know. 有任何问题,欢迎和我们联系。
Any question, please let me know. 有任何问题,欢迎和我们联系。
Please contact me if you have any questions. 有任何问题,欢迎和我们联系。
Please let me know if you have any question on this. 有任何问题,欢迎和我联系。
Your comments and suggestions are welcome! 欢迎您的评论和建议!
Please let me know what you think? 欢迎您的评论和建议!
Do you have any idea about this? 对于这个您有什么建议吗?
It would be nice if you could provide a bit more information on the user's behavior. 您若是能够就用户行为方面提供更多的信息就太感激了!
At your convenience, I would really appreciate you looking into this matter/issue. 如果可以,我希望你能负责这件事情。
4. Give feedback 意见反馈
Please see comments below. 请看下面的评论。
My answers are in blue below. 我的回答已标蓝。
I add some comments to the document for your reference. 我就文档添加了一些备注,仅供参考。
5. Attachment 附件
I enclose the evaluation report for your reference. 我附加了评估报告供您阅读。
Attached please find today's meeting notes. 今天的会议记录在附件里。
6. Point listing 列表
Today we would like to finish following tasks by the end of today:1…….2……. 今天我们要完成的任务:1…….2…….
Some known issues in this release:1…….2……. 声明中涉及的一些问题:1…….2…….
Our team here reviewed the newest SCM policy and has following concerns:1…….2……. 我们阅读了最新的供应链管理政策,做出如下考虑:1…….2…….
Here are some more questions/issues for your team:1…….2……. 以下是对你们团队的一些问题:1…….2…….
The current status is as following: 1…… 2…… 目前数据如下: 1…… 2……
Some items need your attention:1…….2……. 以下方面需提请注意:1…….2…….
7. Raise question 提出问题
I have some questions about the report XX-XXX 我对XX-XXX报告有一些疑问。
For the assignment ABC, I have the following questions:… 就ABC协议,我有以下几个问题:……
8. Proposal 提议
For the next step of platform implementation, I am proposing… 关于平台启动的下一步计划,我有一个提议……
I suggest we can have a weekly project meeting over the phone call in the near future. 我建议我们就一周项目开一个电话会议。
9. Thanks note 感谢
Thank you so much for the cooperation感谢你的合作!
Thanks for the information 谢谢您提供的信息!
I really appreciate the effort you all made for this sudden and tight project. 对如此紧急的项目您做出的努力我表示十分感谢。
Thanks for your attention! 谢谢关心!
Your kind assistance on this are very much appreciated. 我们对您的协助表示感谢。
Really appreciate your help! 非常感谢您的帮助!
10. Apology 道歉
I sincerely apologize for this misunderstanding! 对造成的误解我真诚道歉!
I apologize for the late asking but we want to make sure the correctness of our implementation ASAP. 很抱歉现在才进行询问,但是我们需要尽快核实执行信息。
二、商务英语实用短语
一轮会谈 one round of talks
决议 resolution
谅解备忘录 memorandum of understanding
现在开会 I declare the meeting open.
请…发言 I invite the representative of …to take the floor.
下面我给各位简要介绍一下北京的经济情况 Nnow I would like to give you a brief overview of Beijing’s economy.
我的介绍完了，谢谢。 That’s all for my presentation.thank you.
我先说这么多。 So much for my remarks for now.
我要说的就是这些。 That’s all for what I want to say.
您看是先谈原则问题呢，还是先谈具体问题？ I wonder if you would like to start with matters of principle or specific issues?
让我先谈一个问题。 If you agree,(With your permission)let me start with one issue
在谈那个问题之前我想对您刚才讲的话谈点看法。 Before we turn to that issue, I wish to make a few comments/remarks on your presentation.
您对此事怎么看呢？ I wish to benefit from your views on this matter./ What is your view on this matter?/ How do you see this matter?
我提议休会十分钟。 I propose a ten-minute break.
我想接着刚才的问题讲下去。 I will pick up where we left off just now.
对不起，我插一句。 Sorry for the interruption but
当然可以。 By all means
怎么都行。 Whatever you say.
我没有异议。 I have no objection
我方对这个问题有异议。 We take exception to this question.
我们高兴地看到 We note with pleasure that
这个日期贵方觉得合适吗？ I wonder if this date wuld be suitable for you?
不知你们上午谈的怎样？ I wonder how the meeting went this morning?
我方很希望贵方能尽早给予肯定的答复。We would greatlyl appreciate it if you could give us your favourable and prompt commitment as soonas possible.
请你们务必在8月1日前提出意向书。 You are kindly requested to submit the letter of intent on the date no later than 1st August.
纠缠这个问题 entangle this issue
提倡节约 advocate/uphold thriftiness
为了国家的繁荣 for the sake of national property
经受了时间考验的友谊给我留下了很深的印象。 The time-tested friendship leave me a deep impression.
密切注视 Keep close watch on
促进密切合作 spur/promote intensive cooperation
久仰 I’ve heard so much about you.
好久不见了 Long time no see.
辛苦了 You’ve had a long day.You’ve had a long flight.
尊敬的朋友们distinguished/Honorable/Respected friends
阁下(多用于称呼大使) Your Excellency
我代表北京市政府欢迎各位朋友访问北京. On behalf of the Beijing Municipal government, I wish to extend our warm welcome to the friends who have come to visit Beijing.
对您的大力协助，我谨代表北京市政府表示衷心的感谢。 On behalf of the Beijing Municipal government, I wish to express our heartfelt thanks to you for your gracious assistance. ance,I'm calling in regards to our meeting next Tuesday.
三、商务英语模拟对话
1. Faxes
Dialogue one
M: Can you have the briefs from the Anderson firm's lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.
F: Getting those Anderson briefs has been harder than you can imagine. I have tried to contact their lawyer many times. But every time I call, his secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.
M: That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.
F: What if I can't speak to him directly?
M: Ask his secretary to fax them. Its the same thing. Have them faxed over with a copy also faxed to Martin’s office.
F: How do I find Martin’s fax number? Is he in your rollerdesk?
M: No, but you can also call their office and ask the secretary to give you their fax number. I’ll email you their office number later today.
F: Ok, I'll get on it first thing.
M: Be sure you do, I need those briefs ASAP
Dialogue two
M:Did you put this morning's faxes on my desk?I'm waiting for some urgent faxes from headquaters,I'm pretty sure they came in last night.
F:Evething that came in the office fax machine last night is all on your desk,but I noticed that some of faxes came through pretty blurred,maybe you take a look at them,if the copy is unreadble,I'll call then and ask them to refax.
M:Yeah,you're going to have to call them and get them to be refax. These copies are so dark. I can't make out any of the words.
F:What about that one?
M:This one?This one is so light and I can barely read it. How can that be?
F:You know, I think the fax machine is out of toner. I can change the toner cartridge. That should solve the problem.
M:Yes,but this one will have to be refaxed as well. And look, there's about 3 pages missing. It looks like the fax machine ate half of my important faxes,and ones that made it through are so blurred or too light. They are unreadable.
F:I guess the fax machine is out of paper too. Don't worry,I'll have someone look at it this afternoon,and in the meantime,I'll have your documents refaxed to our other fax machine.
2. Telephone Calls
Dialogue 1
A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?
B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.
A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?
B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.
A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.
B:No problem.
A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.
Would you like to leave a message for her?
B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.
A:I'm sorry,I didn't quite catch that,could you please repeat the number?
B:No problem,my office number is 635-8799,Tell her to ask for extension 31.
A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?
B:Yes,and I represent Milford Insurance.
A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.
B:Thank you very much.
Dialogue2
A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?
B:I'd like to speak to someone about reservations.
A:I can help you with that.what date would you like to make a reservation for?
B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.
A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?
B:When do you expect him back in?
A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?
B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 .
A:Could you please spell your last name for me?
B:Sure.It's D-A-R-C-Y.
A:Okay.Mr Darcy,and your phone number is 660-843-3233 ?
B:That's 3235.
A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.
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